Dear Team: I am sitting here at my desk getting ready to write my weekly message to you all, and I am completely uninspired. Not so much uninspired, but just distracted, something I try never to be at work. Like … Continued
This is my last message to you for 2017 but not my last message, as I plan to continue these in 2018. In only a few more days, it will be a brand new year, full of possibilities, triumph, joy, … Continued
Dear Team: About 4 months ago, we started having a modest lunch each month to welcome new employees from both companies who had been hired the past 30 days. If we are around, all the senior managers try to attend … Continued
I want you to think about light. Walk into a dark room flip a switch and the room is revealed to you. Step outside on most days, and the sun from 93 million miles away brightens and warms the earth. … Continued
Dear Guaranty: Since I have not spoken to you all in a while I am going to give an obligatory message about thankfulness. It might sound trite, and right now everyone is doing it, but darn it we do need … Continued
I am excited today, for lots of reasons, but most especially, we are nearing the end of almost 3 continuous years of construction projects, starting with the GTC remodel, then the construction of our eventual collision repair center at 3rd … Continued
Dear Guaranty: It has been a long week, I am fighting off a cold, I have been dealing with some customer issues and employee issues and it is Friday and I am tired, mentally and physically. I have to hold … Continued
Dear Guaranty: When I was a young man, I remember watching the news one evening and they were covering a story on some tragedy in Africa, or the Middle East I don’t remember which, but the picture was of a … Continued
Dear Team: The conversation started at 3:30 this morning. You have only made it two days this week, why not miss another day? I should take a day off to rest. I have an early meeting, so I won’t be … Continued
How many of you know what F&I means? Certainly those of you in sales know who these people are and how important they are, for the rest of you, allow me to explain. First of all, F&I stands for Finance … Continued